Total
Cost
The
concern of the customer is not pricing but the total cost of
ownership. We had institutionalized
customer satisfaction and motivated the channel to drive
customer centricity. The applications provided by us to the
enterprises are business ready enhancement applications.
Customer satisfaction in the knowledge base application market
has gone beyond standard requirements. Customers like a good
value proposition, rather than a price proposition. So we are
trying to give Integrated Social Knowledge Applications that
can interact at each level and provide full ownership with
delighted satisfaction
